Vitality Peptides ("we", "our", or "us") operates from India and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We collect information you provide directly to us — such as your name, shipping address, email address, and order details — when you place an order through WhatsApp or our website. We may also collect device and usage information (browser type, pages visited) through standard web analytics tools.
2. How We Use Your Information
Your information is used to process and fulfil your orders, communicate with you about your order status, respond to your enquiries, and improve our products and services. We do not sell your personal data to third parties.
3. Data Sharing
We may share your information with logistics and shipping partners solely for the purpose of delivering your order. We may also disclose information if required by law or by a competent authority in India.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records are typically retained for seven years for accounting and legal compliance purposes.
5. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and to collect analytics data. You can control cookie settings through your browser preferences.
6. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at support@vitalitypeptides.in.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@vitalitypeptides.in.